- List of Appointed Distributors Under Special Conditions of Type A License
- Guideline for the Management of Medicine Donations
- Ministry of Health Medicines Formulary (MOHMF)
- Guidelines for Pharmacists on the Application for Permission to Sell Compounded Preparations at Community Pharmacy Premises and Notification of Compounded Preparations
- Medicine Prices Monitoring Survey In Malaysia 2022
Related FAQ
Contact Us
Lot 36,
Jalan Universiti (Jalan Prof Diraja Ungku Aziz),
46200 Petaling Jaya, Selangor.
[ Location map ]
Phone: 603-7841 3200
Fax: 603-7968 2222
You are here
Clients' Charter Achievement 2012
CLIENTS' CHARTER ACHIEVEMENT
January - October 2012
A) Issuance of Registration / Annual Retention Certificate For Pharmacist & Body Corporate
Our Promise | Services | Percentage | ||
Achieve Expectation | Below Expectation | Total | ||
Issuance of Full Registration of Pharmacist Certificate within 7 working days for complete application received. | 559 | 67 | 626 | 89.2% |
Issuance of Registration of Body Corporate Certificate within 7 working days for complete application received | 40 | 0 | 40 | 100% |
Issuance of Annual Retention of Pharmacist Certificate within 7 working days for complete application received | 3792 | 0 | 3792 | 100% |
Issuance of Registration of Provisional Pharmacist Certificate within 7 working days for complete application received | 973 | 206 | 1179 | 82.5% |
B) Issuance of Approval For Controlled Substances
Our Promise | Services | Percentage | ||
Achieve Expectation | Below Expectation | Total | ||
Issuance of Authorization for the Import & Export of Dangerous Drugs within 7 working days upon receiving complete application | 183 | 0 | 183 | 100% |
Issuance of Authorization for the Import & Export of Psychotropic Substances 7 working days upon receiving complete application. | 210 | 0 | 210 | 100% |
Issuance of E-permit (Export) Approval within 7 days upon receiving complete application. | 650 | 3 | 653 | 99.5% |
Issuance of E-permit (Import) Approval within 7 days upon receiving complete application. | 347 | 0 | 347 | 100% |
C) Issuance of Approval For Advertisement
Our Promise | Services | Percentage | ||
Achieve Expectation | Below Expectation | Total | ||
Approvals for applications by the Medicine Advertisement Board within 7 days upon receiving complete application. | 1755 | 52 | 1807 | 97.1% |
D) Issuance of Exemption To Import Unregistered Product
Our Promise | Services | Percentage | ||
Achieve Expectation | Below Expectation | Total | ||
All applications of exemption to import unregistered product will be processed within 21 days upon receiving complete application. | 2226 | 16 | 2242 | 99.3% |
- 15894 reads