Related FAQ
Links
Contact Us
Lot 36,
Jalan Universiti (Jalan Prof Diraja Ungku Aziz),
46200 Petaling Jaya, Selangor.
[ Location map ]
Phone: 603-7841 3200
Fax: 603-7968 2222
You are here
Clients' Charter Achievement 2015
CLIENTS' CHARTER ACHIEVEMENT
January - December 2015
A) Issuance of Registration / Annual Retention Certificate For Pharmacist & Body Corporate
No. | Pledge | Conformance to standard | Non-conformance to standard | Number of services/ activities | ||
No. of conformance | % | No. of non-conformance | % | |||
1. | Issuance of Full Registration of Pharmacist Certificate within 7 working days for complete application received | 425 | 47.2 | 476 | 52.8* | 901 |
2. | Issuance of Registration of Body Corporate Certificate within 7 working days for complete application received | 174 | 100 | 0 | 0 | 174 |
3. | Issuance of Annual Retention of Pharmacist Certificate within 7 working days for complete application received | 940 | 8.6 | 10007 | 91.4* | 10947 |
4. | Issuance of Registration of Provisional Pharmacist Certificate within 7 working days for complete application received | 281 | 18.9 | 1205 | 81.1* | 1486 |
5. | Issuance of Annual Retention of Body Corporate Certificate within 7 working days for complete application received | 742 | 100 | 0 | 0 | 742 |
B) Issuance of Approval For Controlled Substances
No. | Pledge | Conformance to standard | Non-conformance to standard | Number of services/ activities | ||
No. of conformance | % | No. of non-conformance | % | |||
1. | Issuance of Authorization for the Import & Export of Dangerous Drugs within 7 working days upon receiving complete application | 229 | 100 | 0 | 0 | 229 |
2. |
Issuance of License for the Import & Export of Psychotropic Substances within 7 working days upon receiving complete application | 278 | 100 | 0 | 0 | 278 |
3. | Issuance of e-Permit (Export) within 7 working days upon receiving complete application | 847 | 99.7 | 3 | 0.3 | 850 |
4. | Issuance of e-Permit (Import) within 3 working days upon receiving complete application | 432 | 100 | 0 | 0 | 432 |
C) Issuance of Approval For Advertisement
No. | Pledge | Conformance to standard | Non-conformance to standard | Number of services/ activities | ||
No. of conformance | % | No. of non-conformance | % | |||
1. | Approvals for applications by the Medicine Advertisement Board within 5 working days upon receiving complete application / after Medicine Advertisement Board meeting being held | 2466 | 90 | 273 | 10 | 2739 |
D) Issuance of Exemption To Import Unregistered Product
No. | Pledge | Conformance to standard | Non-conformance to standard | Number of services/ activities | ||
No. of conformance | % | No. of non-conformance | % | |||
1. | Approval for application of obtaining unregistered medications listed in MOH Formulary to be processed within 10 working days upon receiving complete application. | 713 | 100 88.1 | 96 | 11.9 | 809 |
2. | Approval for applications of the exemption to import unregistered products from private or non-MOH hospitals/facilities to be processed within 14 working days upon receiving complete application | 1665 | 100 | 0 | 0 | 1665 |
| 3. | Approval for applications of the exemption to import unregistered products from MOH hospitals/facilities to be processed within 14 working days upon receiving complete application | 1278 | 100 | 0 | 0 | 1278 |
- 6368 reads