Pharmacy Practice & Development Division

Date: 15 October 2023 - 5:18am

The Pharmacy Practice and Development Division is responsible for ensuring the quality of drug procurement and usage through effective pharmacy practice in order to improve pharmacy services in Malaysia to be on par with other developed countries. There are five branches operated under the management of Pharmacy Practice and Development Division

Pharmaceutical Care Subdivision

  1. Plan policies, training and strategies on pharmaceutical care practice in line with the policy of Pharmaceutical Services Programme, MOH.
  1. Plan and strengthen pharmaceutical care activities to ensure service delivery is in line with current development.
  1. Plan, coordinate and monitor pharmaceutical care activities at MOH facilities to ensure that patients receive optimum and effective pharmaceutical care.
  2. Plan and strengthen pharmaceutical care activities in Methadone Maintenance Treatment Programme at MOH and non-MOH facilities to ensure the expansion and effectiveness of Harm Reduction Programme.
  3. Plan and strengthen monitoring activities on antimicrobials and other specified medicines and collaborate with other division and agencies to ensure rational use of medicines and contain antimicrobial resistance.
  1. Manage the Medication Error Reporting System (MERS) in Malaysia.
  1. Strengthen medical safety activities at health facilities.
  2. Coordinate monitoring of activities conducted under pharmaceutical care committees to enhance and improve delivery of pharmaceutical services at MOH facilities.
  1. Plan and coordinate the preparation of training modules for pharmacists and appointment of training centres and preceptors related to pharmaceutical care practice to strengthen and enhance the skills of pharmacy staff so that pharmaceutical care service delivery is in line with latest development and able to meet the current needs.
  2. Manage applications to undergo short-term training at MOH facilities from oversea and non-MOH pharmacists.
  3. Plan and coordinate the development, publication and update of guidelines and protocols regarding pharmaceutical care activities at MOH facilities to ensure quality and standardised service delivery.

Formulary Management Subdivision

  1. Plan policies and action plans related to access of medicines for the Ministry of Health Medicines Formulary (MOHMF) and Special Approval Medicine.
  2. Prepare and review guidelines and policies on access to medicines from time to time based on current needs.
  3. Conduct discussions or meetings relating to policies on the MOHMF.
  4. Plan and conduct medicines evaluation on the elements of efficacy, safety and economics to provide technical input as a guide for decision makers in selecting medicines to be listed into the MOHMF.
  5. Coordinate and manage access to medicines not listed in the MOHMF and/or unregistered with the Drug Control Authority (DCA) to ensure patient access to new treatment options

  6. Plan and conduct public-private partnership in an effort to improve access to medicines for majority of Malaysians.

Logistic Pharmacy Management Subdivision

  1. Monitor budget allocation, expenditure and current inventory level of drugs, vaccines, consumables and reagents.
  2. Coordinate and monitor store management activities in MOH facilities.
  3. Coordinate preparedness activities to ensure that pharmaceutical services going smoothly at all levels of operations.
  4. Coordinate supply of drugs for leprosy treatment obtained from WHO.
  1. Plan and coordinate the requirements of the MOH drugs tender process.
  2. Conduct technical evaluation process in the management of MOH drugs tender.
  3. Monitor the supply of tender drugs and issues related to the current contract.
  1. Plan and coordinate the requirements of the drugs under concession list.
  2. Conduct technical assessment process in the management of the drugs under concession list.
  3. Monitor the supply of the drugs under concession list and related issues.

Medicine Price Management Subdivision

  1. Plan, coordinate and conduct the policy, strategies and action plans related to the management and setting of medicines prices in Malaysia.
  2. Plan and manage the medicines price database from each level of distribution chain in public and private sectors as well as sources from other countries for the purpose of price comparison and referencing.
  3. Plan and coordinate medicines price monitoring activities in public and private sectors.
  4. Conduct research and medicine prices analysis to determine the best prices in procurement and listing of new medicines in the Ministry of Health Medicines Formulary by providing financial evaluation to other divisions in Ministry of Health, statutory bodies and government institutions.
  5. Outline and coordinate strategic communication plans on medicines pricing policies such as handling stakeholder’s and consumer’s complaints, parliamentary questions and feedback, print and electronic media and others.
  6. Manage access and dissemination of medicine price information through applications and the official public portal of Pharmaceutical Services Programme in providing informed choices for affordable medicines to the people.
  7. Establish co-operative and collaborative network with international bodies such as the World Health Organizations (WHO) in effort to keep abreast with international standards for affordable medicine pricing policies.

Quality Use of Medicine Subdivision

  1. Strengthen drug information and consumer education activities.
  2. Educate the public on the quality use of medicines.
  3. Provide accurate, relevant and unbiased information on medicines.
  4. Improve access to drug information towards the public.
  5. Promote the quality use of medicines through various media.
  6. Create collaborative efforts with various agencies to improve the dissemination of information on the quality use of medicines.
  7. Carry out community education and empowerment activities about medicines to ensure the rational use of medicines, in addition to ensuring the continuity of patient treatment (continuity of care) in the community.
  8. Monitor and analyse Home Medication Review (HMR) Pharmacy Service to ensure appropriate, safe and wise medication management by patients or caregivers at home or care centres.
  9. Plan and monitor effective intervention measures to increase patient compliance to treatment and improve patient quality of life by giving priority to the use of quality medicines.

Coordination Section

  1. Manage and monitor the allocation and expenditure of Pharmacy Practice and Development Division to optimize financial resources.
  2. Coordinate and monitor the allocation and implementation of Pharmacy Practice and Development Division’s Training Operational Plan be implemented as planned.
  3. Coordinate and monitor the achievements of Pharmacy Practice and Development Division quality activities such as key performance indicator, client charter and ISO to provide quality pharmacy services.
  4. Coordinate and monitor the implementation of Audit on Pharmacy Practices (ADAF) in ensuring the pharmacy facilities comply with the standard of pharmaceutical practice.
  5. Coordinate and monitor human resource management that involves Pharmacy Practice and Development Division to ensure that pharmacy services run smoothly with adequate human resources.
  6. Coordinate and monitor the achievement of Pharmaceutical Strategic Plan and DUNas Action Plans involving Pharmacy Practice and Development Division activities to ensure the direction are in line with the Ministry of Health Malaysia Action Plan.
  7. Manage and coordinate the Pharmacy Practice and Development Division Action Plan to be in line with the planning of the Pharmaceutical Strategic Plan and DUNas Action Plan.
  8. Coordinate and monitor development management and asset acquisition involving Pharmacy Practice and Development Division to ensure the pharmacy facility requirements are provided as needed.
  9. Coordinate and monitor the preparation of feedback from Pharmacy Practice and Development Division for any activity at the Pharmaceutical Services Programme level, ministries and external agencies to ensure that the feedback is accurate and within the required timeframe.
  10. Plan and monitor the implementation of the Drug Information System & National Pharmacy Call Centre (NPCC) services to improve access to drug information while providing accurate, relevant and unbiased drug information.
  11. Plan, coordinate and monitor activities for the Supply System for Pharmacy Value Added Services (MyUBAT)
  12. Manage contributions for “Akaun Amanah Pembiayaan Kos Rawatan, Ubat-Ubatan dan Peralatan bagi Rawatan Pesakit Kanser” which include planning of expenditure and management of procurement of medications and medical consumables for cancer patients who fulfil the specified criteria.
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