Medication Error (ME) Reporting

Medication Error Reporting System (MERS) is a national reporting system introduced by the Pharmaceutical Services Programme, Ministry of Health Malaysia since 2009.

All healthcare professionals, either from the government or private healthcare facilities are encouraged to report medication error encountered. The report can be submitted via:

1. online at URL https://mers.pharmacy.gov.my or
2. manually using the Medication Error Reporting Form and sent to the person-in-charge in the facility

Kindly refer to the Guideline on Medication Error Reporting for the step-by-step process on how to fill and submit the report to the Medication Error Reporting System (MERS).

Related documents attached:

1. Medication Error Reporting Form
2. Frequently Asked Question (FAQ)

For any inquiries or questions regarding medication error reporting, please contact us at:

Medication Safety Section                                                                                                                                                Pharmacy Practice and Development Division                                                                                                              Ministry of Health Malaysia                                                                                                                                              Telephone: 03-78413200 ext. 3331/3622                                                                                                          E-mail: mers@moh.gov.my