Does MAB allow the use of testimonials in advertisement of weight loss product?

The use of testimonials in advertisement of weight loss product such as statements/ visuals/illustration that show changes in the body’s condition before and after taking the product is permitted and must be supported by the customer testimonial form as stated in Paragraph 4.4.4 Registered Medicinal Products Advertising Approval Guideline.

What should I do if I want to amend the advertisement format that has been approved by MAB?

The applicant is required to get approval from MAB for any amendments intended for the approved advertisement format. The procedures for applying amendments are as follow:

  1. Applicants are required to fill in the Amendment Application Form (Borang Permohonan Pindaan Kelulusan Format Iklan). This form can be downloaded at the official portal of the Pharmacy Services Programme
  2. The Amendment Application Form must be accompanied by:
    • Approval Form (original document)
    • Approved advertisement format (original document)
    • Five (5) copies of the advertisement format with the requested amendments (for advertisements other than website) AND three (3) copies of the advertisement format with the requested amendments (for website advertisements)
    • Relevant supporting documents (if any)
  3. Completed applications must be submitted to the Medicine Advertisements Board at the Pharmacy Services Programme counter or sent through post /courier.

Application for amendment is free, only allowed once and must be submitted within two (2) months from the date of approval on Approval Form.

How long does it take to get advertisement approval from MAB?

The client charter of advertisement approval from MAB is 5 working days for advertisement format other than website while 30 days (including weekends and public holidays) for website format.

Does MAB monitor and control pharmaceutical product advertisements by direct selling companies?

The monitoring and control of advertisements for all pharmaceutical products, including direct selling company products, are carried out by the Medicine Advertisements Screening Coordination Section, Advertisement Control Branch, Pharmacy Enforcement Division. The advertisement screening process for pharmaceutical products and healthcare services encompasses all types of media and is further assisted by the Pharmacy Enforcement Divisions in each state. 

The role of MAB is solely to process approval applications for advertisements submitted by all product registration holders, including direct selling companies. 

Does advertisement of registered pharmaceutical products still require prior approval from MAB?

Yes, approval from MAB is still required because product registration and product advertisement are two distinct matters. The registration of a product aims to ensure quality, safety and efficacy of the product and are under jurisdiction of the Drug Control Authority (DCA) whereas MAB only controls product advertisements. This is to protect consumers from misleading advertisements and to ensure all advertisements published comply with the requirements of the Medicines (Advertisement and Sale) Act 1956 and its Regulations.

How to apply for Pharmacy Intranet account?

Applicant is required to fill in the Borang Pendaftaran Pengguna Intranet form and submit to Seksyen Pengurusan Maklumat Farmasi, Bahagian Perkhidmatan Farmasi.

When are the amendments of the MOH Drug Formulary made available for reference by the public?

The amendments of the MOH Drug Formulary is available at for reference within 2 weeks after the MOH Drug List Panel Review Meeting.

Can't i get my remaining prescription fill from any other health facilities besides the one where I am currently under follow up with?

Yes, you can. Through the Integrated Drug Dispensing System, you may now obtain the remaining prescription fill from any nearest government health facility. Just inform your pharmacist in order for you to utilise this service.

How many community pharmacies are there in Malaysia?

Refer to the Number of Pharmacy Community in Malaysia according to States which is available in the Statistics Menu.