Related FAQ
Links
Contact Us
Lot 36,
Jalan Universiti (Jalan Prof Diraja Ungku Aziz),
46200 Petaling Jaya, Selangor.
[ Location map ]
Phone: 603-7841 3200
Fax: 603-7968 2222
You are here
Clients' Charter Achievement 2010
A) Issuance of Registration / Annual Retention Certificate For Pharmacist & Body Corporate
| Our Promise | Services | Percentage | ||
Achieve Expectation | Below Expectation | Total | ||
Issuance of Full Registration of Pharmacist Certificate within 7 working days for complete application received. | 851 | 67 | 918 | 92.7% |
Issuance of Registration of Body Corporate Certificate within 7 working days for complete application received | 57 | 0 | 57 | 100% |
Issuance of Annual Retention of Pharmacist Certificate within 7 working days for complete application received | 8968 | 0 | 8968 | 100% |
Issuance of Registration of Provisional Pharmacist Certificate within 7 working days for complete application received | 1002 | 206 | 1208 | 82.9% |
B) Issuance of Approval For Controlled Substances
| Our Promise | Services | Percentage | ||
Achieve Expectation | Below Expectation | Total | ||
Issuance of Authorization for the Import & Export of Dangerous Drugs within 7 working days upon receiving complete application | 201 | 0 | 201 | 100% |
Issuance of Authorization for the Import & Export of Psychotropic Substances 7 working days upon receiving complete application. | 236 | 0 | 236 | 100% |
Issuance of E-permit (Export) Approval within 7 days upon receiving complete application. | 772 | 3 | 775 | 99.6% |
Issuance of E-permit (Import) Approval within 7 days upon receiving complete application. | 384 | 0 | 384 | 100% |
C) Issuance of Approval For Advertisement
| Our Promise | Services | Percentage | ||
Achieve Expectation | Below Expectation | Total | ||
Approvals for applications by the Medicine Advertisement Board within 7 days upon receiving complete application. | 2078 | 55 | 2133 | 97.2% |
D) Issuance of Exemption To Import Unregistered Product
| Our Promise | Services | Percentage | ||
Achieve Expectation | Below Expectation | Total | ||
All applications of exemption to import unregistered product will be processed within 21 days upon receiving complete application.
| 2643 | 16 | 2659 | 99.4% |
- 5450 reads