Clients' Charter Achievement 2010

Kategori statistik: 

A) Issuance of Registration / Annual Retention Certificate For Pharmacist & Body Corporate

Our Promise

Services

Percentage

Achieve Expectation

Below Expectation

Total

Issuance of Full Registration of Pharmacist Certificate within 7 working days for complete application received.

851

67

918

92.7%

Issuance of Registration of Body Corporate Certificate within 7 working days for complete application received

57

0

57

100%

Issuance of Annual Retention of Pharmacist Certificate within 7 working days for complete application received

8968

0

8968

100%

Issuance of Registration of Provisional Pharmacist Certificate within 7 working days for complete application received

1002

206

1208

82.9%

 

B) Issuance of Approval For Controlled Substances

Our Promise

Services

Percentage

Achieve Expectation

Below Expectation

Total

Issuance of Authorization for the Import & Export of Dangerous Drugs within 7 working days upon receiving complete application

201

0

201

100%

Issuance of Authorization for the Import & Export of Psychotropic Substances 7 working days upon receiving complete application.

236

0

236

100%

Issuance of E-permit (Export) Approval within 7 days upon receiving complete application.

772

3

775

99.6%

Issuance of E-permit (Import) Approval within 7 days upon receiving complete application.

384

0

384

100%

 

C) Issuance of Approval For Advertisement

Our Promise

Services

Percentage

Achieve Expectation

Below Expectation

Total

Approvals for applications by the Medicine Advertisement Board within 7 days upon receiving complete application.

2078

55

2133

97.2%

 

D) Issuance of Exemption To Import Unregistered Product

Our Promise

Services

Percentage

Achieve Expectation

Below Expectation

Total

All applications of exemption to import unregistered product will be processed within 21 days upon receiving complete application.

 

2643

16

2659

99.4%