- External Customer Satisfaction Survey Pharmaceutical Services Programme, MOH
- State Pharmaceutical Services Divisions
- Journal of Pharmacy Quality Improvement Initiatives (PharmQIIs)
- Qualifying Examination to Practice Pharmacy
- Garis Panduan Latihan Sangkutan Pegawai Farmasi, Lantikan Preseptor dan Pusat Latihan dalam Bidang Pengkhususan Farmasi Klinikal atau Farmasi Klinikal dan Teknikal (Edisi 2025)
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Quality Objectives Achievement 2023
Achievement Period: January - December 2023
(A) Pharmacy Policy & Strategic Planning Division
No | Indicator | Target | Achievement |
1. | Percentage of Pharmacists and Pharmacists Assistant who have achieved the minimum annual CPD requirement set (Pharmaceutical Services Programme MOH) | 100% | 100.00% (207/207) |
2. | Quotations to be processed within 45 days starting from the closing date of the advertisement to the preparation of SST | 100% | 100.00% (10/10) |
3. | Average percentage of the availability and accesibility of the Pharmaceutical Services Programme online system | 99% | 99.90% |
(B) Pharmacy Practice & Development Division
No | Indicator | Target | Achievement |
1. | Technical Evaluation of tender medicines in FUKKM to be processed within 18 working days after receiving tender documents and samples | 85% | 100.00% (55/55) |
2. | Financial Evaluation of tender medicines in FUKKM to be processed within 10 working days after the approval by the Medicines Technical Evaluation Committee | 100% | 98.46% (64/65) |
3. | Percentage of pharmacy facilities that have achieved a good level of compliance through Pharmacy Practice Internal Audit (Audit Dalam Amalan Farmasi) (ADAF) | 80% | 88.38% (426/482) |
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